Managed Ops

$99 per server, per month. I invoice monthly, and you can cancel any time under the Refund Policy.

What is included

• Umbermark rescan
• Pending-update report
• Backup verification
• Service health on status.starhold.fyi
• One-page monthly report
• Discord support role

Engagement rules

1. Intake captures the customer's existing procedures first; root access is required for system updates.
2. Nothing is deployed without the customer testing it, or observing it working in their test environment. The customer physically gates every deployment of anything Starhold builds.
3. Liability stays with the customer by written agreement; Starhold is not liable for customer-gated deployments.
4. No databases. Starhold does not touch *SQL or represent DBA skills. Scope is systems and applications only; database work is referred out.
5. SLA: best-effort, business days; no 24/7.

The full wording is in the engagement terms.

Hands-on work is separate

Work beyond the monthly scope is billed hourly. See the rates.

Request Managed Ops